As a lawyer, it’s your responsibility to represent your clients to the best of your ability. Whether your case is related to a personal injury or family dispute, clear communication is key to ensure you have a proper understanding of the desired outcome and your client fully grasps the legal process.
However, language barriers can present a challenge, limiting your ability to connect transparently with your client.
With over 215 languages spoken in Canada, it’s both practical and a sign of respect to your clients that you are prepared with the resources to communicate properly. Fortunately, interpreter companies, such as Languages in Motion, are constantly striving to increase the quality of interactions between professionals and limited English speakers. With their comprehensive on-demand interpreter app, LISA, you can feel confident taking on any case that comes your way.
But how exactly can you and your clients benefit from a virtual interpreter? Let’s explore a few ways below.
3 Ways You and Your Clients Can Benefit From a Virtual Interpreter
As a lawyer, it’s your role to gather all the facts of the case in an effort to procure the desired outcome. However, if you are unable to communicate clearly with or understand your client, you may find yourself missing out on important information or misunderstanding past events.
Additionally, those with a basic foundation of the English language may still struggle with some everyday legal jargon, such as “arbitration” or “plaintiff”. This could cause your client to become confused as to how their case is progressing.
Saves Time & Money
As a lawyer, you understand how important it is that your client fully grasps the concepts and facts of their case. Therefore, if you notice that they are struggling to comprehend the smaller details due to a language barrier, you would normally have to end the meeting.
You would then require your legal assistant to find someone who was fluent in your client’s language, reschedule the court reporter, and find a new date that works for everyone involved to meet. This not only wastes everyone’s time, but also slows down the legal proceedings as you’re forced to repeat the cancelled meeting.
However, with LISA, postponed meetings are a thing of the past. By inviting a virtual interpreter to join your meeting On-Demand as soon as you realize there are communication issues, you can successfully complete your meeting while feeling confident that your client is leaving fully informed and knowledgeable.
As an added bonus, you only pay by the minute with LISA’s virtual interpreters. This allows you to only pay for what you use.
Increased Business for Your Firm
Since communication is key, some lawyers may hesitate to accept files with clients who are unable to clearly communicate in English. As a lawyer, you want to do your best for your client. However, you may feel limited if you feel that exchanges of information and ideas are being filtered through confusion.
Having LISA available on your phone or computer lets you reach out to a virtual interpreter at the first sign of a language barrier. This allows you to become a lawyer that anyone can turn to for help, regardless of their language.
Need a Virtual interpreter in your Zoom Meeting?
With LISA’s Zoom integration mode, you have the ability to invite an interpreter into your meeting at a moment’s notice, and connect with them within one minute. Simply specify your need for Zoom integration when you register for your account and LiM will set up Zoom integration so you will be able to invite an interpreter to any Zoom meeting. Your request for a virtual interpreter will automatically broadcast to an impressive network of interpreters ready to take your call. With over 200 languages to choose from, you’re guaranteed to find the support you need. Download the How To Guide here.
At Languages in Motion Ltd., our goal is to bring the world together through professional translation and interpreting services. With access to over 200 languages, including American Sign Language, French, Spanish, Portuguese, Chinese, and Arabic, we can help individuals, families, and businesses communicate more clearly than ever before. Our certified translators and interpreters have worked in numerous industries, including the Public Sector (Police, Healthcare, Court, Education, and Government & Municipalities), Healthcare, Finance, Local and International Law Firms, Marketing, Insurance Companies and Private/Independent Medical Clinics, Law and Order, and Immigration. Our experience, passion for delivering results, commitment to clients, and enthusiasm for building relationships are why we are recognized as the best in the translation industry. Contact our team of certified translators and interpreters from Toronto to Winnipeg to Calgary and Vancouver today at 1-888-556-5541.