In General

When it comes to phone interpreter services, there are a few important factors to consider when choosing a provider. As a professional, it’s important that the interpreting services you use meet the same high standard that you expect for your team and your organization.

There are dozens of phone interpreter services available, so how do you determine which are reliable? Let’s explore how to narrow down the search.

Finding Reliable Phone Interpreter Service For Your Business

Look For Certifications

As a starting point, confirm that any interpreters that you are considering are fully trained and certified or accredited. This ensures that they not only fully comprehend the language you need translating, but also know how to interact in professional environments while abiding by a code of ethics, guaranteeing accountability, competence, non-discrimination, and integrity. Phone interpreters can help set the tone and ensure all communication is open and respectful.

As a client, it is your right to ask a company to produce a specific interpreter’s certificate of accreditation and/or experience. 

Consider Availability

The need for interpreters isn’t limited to the hours of 9 to 5, so neither should reliable phone interpreter services. The Language Interpreting Services Application, or LISA for short, is a 24/7 on-demand phone interpreter service that connects you to an interpreter in an average of 30 seconds. Whether you prefer to simply speak to the interpreter over the phone or would rather connect through video call, LISA has you covered.

Factor In Your Field of Work

Your profession may help narrow down your search for what constitutes reliable phone interpreter service. 

An independent medical examiner, for example, will likely interact with patients who speak a wide range of languages. As you work to diagnose your patients properly, it’s crucial that you obtain the correct facts from them, including their medical history, their health records, and how their injuries or illnesses came to be. The importance of receiving accurate information is heightened when dealing with a personal injury case, as any missing or incorrect detail may impact the outcome of the proceedings.

Languages in Motion strives to connect you with phone interpreters that have knowledge specific to your field of work. Therefore, following the example with the IME, they will be able to easily interpret any medical jargon and understand how to clarify the patient’s explanation of their injury.

Learn About The Languages

Nothing’s more frustrating than hopping from one interpreting company or service to another as you look for the language you need interpreting. That’s why you should take the time to find a phone interpreter service that will benefit you both now and in the future, rather than having a rolodex of options.

LISA offers phone interpreter services in over 200 languages. When combining its range of languages with its constant accessibility, Languages in Motion offers you a complete solution to any language barriers you face in your organization.


At Languages in Motion Ltd., our goal is to bring the world together through professional translation and interpreting services. With access to over 200 languages, including American Sign Language, French, Spanish, Portuguese, Chinese, and Arabic, we can help individuals, families, and businesses communicate more clearly than ever before. Our certified translators and interpreters have worked in numerous industries, including the Public Sector (Police, Healthcare, Court, Education, and Government & Municipalities), Healthcare, Finance, Local and International Law Firms, Marketing, Insurance Companies and Private/Independent Medical ClinicsLaw and Order, and Immigration. Our experience, passion for delivering results, commitment to clients, and enthusiasm for building relationships are why we are recognized as the best in the translation industry. Contact our team of certified translators and interpreters from Toronto to Winnipeg to Calgary and Vancouver today at 1-888-556-5541.

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