Communications & Office Assistant

Type – Part-time (15-20 hours/week, flexible), Permanent

Hourly rate – TBD

Opportunities for additional hours or expanded role in the future

Location: In-person, at LiM’s main office

RESPONSIBILITIES

·        Monitor and respond to incoming communications via phone, email, and chat

·        Answer routine questions and route complex issues to the appropriate team member or department

·        Track and follow up on contractor invoices and approvals

·        Assist with accounts receivable and other basic bookkeeping tasks

·        Order office supplies and coordinate restocking as needed

·        Provide general administrative and data entry support

·        Provide occasional backup for customer service (e.g., during vacations, sick days, or busy periods)

Qualifications:

·        Prior experience in an administrative, office support, or customer service role

·        Strong communication skills and a professional, courteous demeanor

·        Comfortable using email, chat systems, spreadsheets, and office tools (e.g., Microsoft Office)

·        Highly organized with strong attention to detail

·        Reliable and able to manage time across multiple tasks

·        Willingness to learn and take initiative

Bonus Points For:

·        Experience with accounting or invoicing software (e.g., QuickBooks)

·        Familiarity with CRM platforms (e.g., HubSpot)