An aspect that Canada prides itself on is its complete embrace of multiculturalism. This celebration of diversity invites people from all over the world into our country, allowing them to feel welcomed and accepted.
This does, however, create the potential obstacle of language barriers. While the official languages of Canada are English and French, there is no guarantee that a recent immigrant, refugee, or visitor has a full grasp of either. This can make communication more difficult, particularly during stress-filled situations.
Fortunately, interpreter companies such as Languages in Motion are always striving to enhance the quality of people’s lives. Therefore, they provide on-demand phone interpreter services to assist people during complicated scenarios. As a starting point, let’s explore the advantages of reaching a phone interpreter at the press of a button.
3 Advantages of Having an On-Demand Phone Interpreter
- Instant Aid
A matter of minutes can make all the difference in an emergency. Waiting and searching for someone who can understand your caller, client, or patient’s language can allow for the risk of a situation to build, while adding additional emotional strain.
On-demand phone interpreters, however, eliminate wait times and any strenuous attempts at communication. With phone applications such as LISA, you will be connected to an interpreter over the phone within an average of 30 seconds. With interpreters certified in over 200 languages available within the LISA Mobile App or 1-800 phone number, you are guaranteed to find assistance within moments.
- Transparent Communication
The demand for communication with limited English-speaking individuals through phone interpreting services has increased over the years in several fields, including Legal Services, Medical Services, Insurance Services, and the Public Sector. Clear communication between a professional, such as a lawyer, doctor, officer, or teacher, and their client is key for any scenario, as it ensures the professional has all the facts when interacting with the limited English individual. Any confusion can jeopardize a successful outcome or create long-lasting issues between the professional or their organization and the individual.
On-demand phone interpreters eliminate any language barriers and allow communication to be easily understood without restraint. If it is determined that assistance is needed during that first meeting, the professional can simply use LISA (Language Interpreting Services Application) and have an interpreter join the conversation within moments, ensuring that no time is wasted and that there is no miscommunication.
- Establish Relationships
Being unable to properly communicate can be frustrating, particularly when you have information that you are unable to relay. For example, if an insured gets injured in a car accident, the individual will need to communicate with a Police Officer at the time of the collision, their Insurance Company to explain what happened and how, an Injury Lawyer if they decide to sue the other party, and have a Doctor assess their injuries and later, during recovery. During this sequence of events, it is paramount that the information received and provided is correct. A language barrier may make it more difficult to get details across and result in a skewed version of events.
However, if you are a Police Service, an Insurance Company, a Personal Injury Law Firm, or an Independent Medical Assessment Service that utilizes LISA, you can have confidence that your information is getting across properly with the help of an on-demand phone or video interpreter. When an organization has the resources in place to support those with limited English, it shows that they value respect in every conversation and want to establish a relationship based on trust and understanding.
Whether you’re a Police Officer, a Claims Adjuster, a Lawyer, or an Independent Medical Assessor, utilizing on-demand phone interpreter services allows for better communication at a moment’s notice.
At Languages in Motion Ltd., our goal is to bring the world together through professional translation and interpreting services. With access to over 200 languages, including American Sign Language, French, Spanish, Portuguese, Chinese and Arabic, we can help individuals, families, and businesses communicate clearer than ever before. Our certified translators and interpreters have worked in numerous industries, including the Public Sector (Police, Healthcare, Court, Education, and Government & Municipalities), Healthcare, Finance, Local and International Law FirmsMarketing, Insurance Companies and Private/Independent Medical ClinicsLaw and Order, and Immigration. Our experience, passion for delivering results, commitment to clients, and enthusiasm for building relationships are why we are recognized as the best in the translation industry. Contact our team of certified translators and interpreters from Toronto to Winnipeg to Calgary and Vancouver today at 1-888-556-5541.