Building Dial Numbers
Dial numbers can provide convenient access to interpreter calls if you are consistently using the same languages by creating predetermined language pairings and call types via a generated code in your LISA account.
To generate a new dial number, or find your existing dial numbers, navigate to the following location in the LISA platform:
Configuration -> IVR PIN -> Build dial number
You will be presented with the dial builder. To build a new dial number, follow the steps below:
- Select your language combination, and call type
- Click on the Copy to clipboard button to copy the entire dial number
Note: The last set of digits generated is the language and service code corresponding to your selection